Lindy AI Pricing for Small Business (2026): Plans, Credits, Seats, and Real Team Cost

Lindy AI pricing starts at $29.99 per user per month, but seat count and credit use determine the real bill. Plus includes 3,000 credits per user, Pro includes 15,000, Max includes 35,000, and Enterprise uses custom pricing. Every paid seat contributes credits to one shared workspace pool.

For most small businesses, Plus is a controlled trial tier, Pro is the practical daily-use tier, and Max only makes sense when measured usage regularly exceeds Pro economics. Enterprise is for requirements such as SSO, SCIM, formal audit logs, HIPAA with a signed BAA, dedicated support, or negotiated capacity—not simply for a larger headcount.

This guide was verified against Lindy's live pricing page and current documentation on September 28, 2026. It is vendor-document-verified editorial analysis, not hands-on testing. All prices below are USD monthly list prices before tax. Google Search Console and GA4 evidence was unavailable, so no first-party traffic or conversion claims are used.

Start with monthly work and governance requirements, then test the credit range. Headcount alone is a poor plan selector.

Lindy AI pricing at a glance

The self-serve plans are Plus, Pro, and Max; Enterprise is custom-priced. Lindy's public pricing page shows $29.99, $99.99, and $199.99 per user per month. Its documentation sometimes rounds those figures to $30, $100, and $200.

Lindy documents broad access to Slack delegation, routines, persistent workspace context, model selection, meeting workflows, inbox help, integrations, and approvals across plans. The important exceptions are capacity, connected inboxes, computer use, onboarding, and Enterprise governance features. Confirm the checkout and contract before buying because plan details can change faster than review pages.

The checked public pricing surfaces present monthly per-user prices. They do not publish a self-serve annual discount for these plans, so this guide does not invent one.

What Lindy credits buy—and why the estimate is a range

A Lindy credit measures work, not a fixed message or automation run. Lindy publishes three representative bands:

These are bands, not quotes. Model choice, context length, connected sources, research depth, tool calls, computer use, output length, and retries can change the cost of apparently similar work. A “draft a reply” request can be tiny when the context is obvious or much larger when Lindy must search a long thread, inspect files, and reconcile CRM history.

The published bands overlap real operating complexity. Pilot the exact workflows instead of converting credits into a promised number of tasks.

Representative workload scenarios—not forecasts

The examples below apply Lindy's published ranges mechanically. They show why a single “tasks per month” promise would be dishonest.

Do not budget at the midpoint and call it science. During the trial, record the actual credits used by each repeatable workflow, include failed and unusually long runs, then forecast normal, peak, and failure-heavy months.

How pooled workspace credits work

Each seat adds credits to one shared workspace balance. A five-user Plus workspace therefore has 15,000 monthly plan credits; it does not create five isolated 3,000-credit wallets. Admins can set per-person caps so one heavy user does not consume the team's entire balance.

The pool covers both the shared Lindy used in channels and each person's private Lindy. That flexibility helps teams with uneven workloads: a sales manager can use more than their nominal seat allocation while lighter users use less. It also makes ownership important because routines, busy Slack channels, deep research, and long threads can consume a shared resource without a clean one-task-one-price mapping.

Plan credits refresh each billing cycle and do not roll over. Purchased top-up credits are the exception: Lindy says they carry over and do not expire. If the pool reaches its limit, Lindy pauses credit-consuming work. It does not automatically restart paused jobs after the next reset; a user must restart them manually.

Lindy also documents a warning behavior for unusually heavy tasks. The task pauses and asks whether to continue before consuming more. That is useful protection, but it can still interrupt a deadline-driven workflow.

What one, five, and ten Lindy users cost

Lindy's team bill scales directly with paid seats. The following table uses the live $29.99/$99.99/$199.99 per-user prices checked on September 28, 2026.

This is subscription cost, not total cost of ownership. Add top-ups or overages, paid connected services, setup and review time, workflow maintenance, security review, and the cost of interrupted work. Also define who genuinely needs to use Lindy. An employee who only receives a report or approved output may not need a seat; someone who signs up, joins the workspace, or invokes Lindy can create one.

Seat multiplication is simple. The hard part is deciding who needs a seat and how much work the shared pool will actually consume.

How Slack users can quietly become paid seats

A person who @mentions Lindy in Slack can create a seat. Lindy documents three seat paths: direct signup, joining the workspace by signing up, or first use through a Slack mention.

• Direct signup or admin invitation: billed immediately.
• New user joining through Slack: one free seven-day trial, then the seat becomes billable unless an admin removes it.
• Returning user: no second free week; the person goes directly onto a billed seat.
• Removed user: remains active through the already-paid cycle because there is no mid-cycle proration. Lindy says it will not silently re-add a removed person if they mention it again.

This is the most important hidden-cost rule for a Slack-heavy team. A ten-person channel does not automatically mean ten seats, but broad “everyone try it” use can become a ten-seat bill. Before rollout, limit the pilot group, tell admins what the Slack path does, review the Members list, and decide whether output recipients need access or merely delivery.

Top-ups, overages, and tier break-even points

Top-ups are the cleanest published bridge for occasional peaks. Lindy documents top-ups at $10 per 1,000 credits, bought in 1,000-credit blocks. They are workspace credits, are separate from the base allowance, roll over, and do not expire.

Lindy also documents optional Overages in billing settings. Overage use keeps work running past the plan limit and is charged at 2× the cost of regular Lindy credits. The public documentation does not publish a separate plan-by-plan dollar table for overage credits, so confirm the exact billing-screen rate before enabling it. Automatic continuation is operationally convenient; an open-ended 2× meter is not a budget control.

When upgrading beats buying top-ups

The break-even math below compares monthly list price with the $10-per-1,000 top-up price. It ignores feature differences and the rollover value of top-ups.

For one user, Plus costs $29.99. Adding 7,000 top-up credits costs $70, so 10,000 total credits cost the same $99.99 as Pro—but Pro includes 15,000. Likewise, Pro plus 10,000 top-up credits costs $199.99, equal to Max, while Max includes 35,000 total credits.

Practical rule: use top-ups for isolated spikes because they roll over. Move from Plus to Pro when recurring monthly use approaches 10,000 credits per seat-equivalent, and from Pro to Max around 25,000. Recalculate at the workspace level because pooled use matters more than individual averages.

Approval before external writes reduces risk, not responsibility

Lindy says actions with outside impact wait for approval. Its documentation lists sending an email, updating a ticket, posting to another channel, and publishing a document as examples. Read-only lookups from approved sources do not require approval.

That is a useful control for small teams, especially during a trial. It does not remove the need to review connected-app scopes, source quality, draft accuracy, recipient selection, or who may approve a write. “Approval required” can also create operational interruption when a workflow is expected to run unattended.

Use a risk ladder:

1. Begin with read-only research, summaries, and drafts.
2. Add reversible internal writes with a named approver.
3. Add customer-facing or system-of-record writes only after testing edge cases.
4. Keep money movement, access changes, legal commitments, and destructive actions outside autonomous scope unless a separate control design is approved.

Security and compliance: what is standard and what is Enterprise

Lindy's vendor documentation states that data is encrypted in transit and at rest, is not sold, and is not used to train models. It also states SOC 2 Type II and GDPR compliance. These are vendor claims; request the current security package and contract language for your own review.

Enterprise adds the buying controls that commonly matter to regulated or larger teams: SSO, SCIM, formal audit logs, HIPAA with a signed BAA, dedicated support, and enablement. Lindy's public security page describes broad action logging, while the pricing matrix reserves the formal audit-log feature for Enterprise. Ask the security team to distinguish user-visible activity history from exportable, retention-controlled audit logs.

The vendor describes HIPAA compliance broadly, but the signed BAA is an Enterprise feature. A healthcare buyer should not infer that a Plus, Pro, or Max self-serve checkout is sufficient for regulated data.

Which Lindy plan should a small business choose?

Choose Plus for a narrow, measured pilot

Plus fits one or a few users testing everyday asks with two connected inboxes and no need for computer use. It is the lowest-cost way to measure actual credit use, validate integrations, and learn where approval friction appears.

Avoid treating Plus as a predictable “3,000 tasks” plan. One deep research request can consume a meaningful share of the allowance. A team already expecting daily research, computer use, or several recurring routines should start the pilot with Pro.

Choose Pro for daily delegation

Pro is the sensible default for a small business that has proven repeatable daily work. It includes five times the Plus credits, computer use, three connected inboxes, and vendor-documented live onboarding.

Choose it when the workspace routinely exceeds the Plus/top-up break-even point or when computer use is essential. Do not choose it solely because the word “Pro” sounds reassuring; 15,000 credits can still disappear quickly under open-ended research, long context, busy routines, or multi-item processing.

Choose Max for measured heavy workloads

Max fits teams that can show sustained demand above Pro economics. It adds 35,000 credits per user and five connected inboxes. The best evidence for Max is not enthusiasm; it is several weeks of Pro usage showing recurring demand around or above 25,000 credits per seat-equivalent.

Max does not substitute for Enterprise governance. If the buying requirement is SSO, SCIM, signed BAA, formal audit logs, or dedicated support, more credits do not solve it.

Choose Enterprise for governance or negotiated operations

Enterprise is for requirements that cannot be met by self-serve plans. Those include identity lifecycle controls, auditability, HIPAA contracting, dedicated enablement, negotiated credits, procurement, and support commitments.

Ask for the exact seat minimum, included credits, overage terms, support SLA, data-retention options, audit-log scope, onboarding deliverables, and renewal rules. “Contact us” is not a price; it is a negotiation.

When Lindy is a poor fit

Lindy is a poor fit when the work should be deterministic, auditable step by step, or priced by a stable event count. Consider another approach when:

• The business wants self-hosting, code ownership, or infrastructure-level control.
• A workflow must run identically every time with explicit branches and retries.
• Most employees only need outputs, yet licensing would require many active seats.
• Unattended external writes are essential and approval pauses would break the process.
• Usage needs a highly predictable per-execution meter.
• The company only needs transcription, a simple chatbot, or a basic booking tool.
• No one owns source permissions, usage review, failed runs, and workflow maintenance.

Lindy is strongest as a connected AI teammate for email, meetings, Slack, research, follow-up, and cross-app admin. It is not automatically a replacement for a visual workflow platform or a custom integration.

Lindy vs Gumloop, Zapier Agents, Make, and n8n pricing

The meters are unlike, so a raw unit comparison is misleading. Price one completed, reviewed business outcome in each finalist.

Gumloop can look dramatically cheaper for a team because its current docs say one organization shares one credit pool with no separate per-team or per-user billing. That does not prove the same workflow costs less. Gumloop charges variable model use, successful tool calls, active compute, and an orchestration fee; Lindy publishes broader work bands. Run the same lead-research, inbox-triage, or proposal workflow in both.

Zapier Agents is easier to compare by count, but an activity can be a trigger, knowledge lookup, app action, browser request, web search, or extension message. Activities do not consume Zap tasks, and Zap tasks do not enlarge the Agents allowance. A production design may need both bills.

Make and n8n are more explicit workflow systems. They are usually better comparisons when the business wants visible branches, retries, transformations, code, or self-hosting—not merely a conversational teammate.

Read our Gumloop pricing guide, Gumloop alternatives guide, and small-business automation buyer guide. For the closest head-to-head, see our planned Gumloop vs Lindy comparison.

A seven-day Lindy trial checklist

Use the Slack trial to measure a controlled workflow, not to let the whole company improvise. New teammates joining through Slack get one free week; direct signups are billed immediately.

• Select two or three repeatable workflows with a clear definition of done.
• Record starting and ending credits for each run.
• Test normal, peak, failed, long-context, and multi-item cases.
• Separate read-only work, drafts, and external writes.
• Count approval interruptions and manual restarts.
• Check whether every participant needs a seat.
• Review Members daily for Slack-created trial seats.
• Test the required inbox count and computer-use need.
• Verify exact app actions, permissions, attachments, pagination, and write scopes.
• Inspect how one heavy user or routine affects the shared pool.
• Set per-user caps and decide whether overages will remain off.
• Price Plus + top-ups, Pro, and Max using measured usage.
• Request security documents if customer, employee, health, or regulated data is involved.
• Cancel or remove trial seats before conversion if the pilot fails.

The output should be a short operating record: cost per completed outcome, credit range, review time, error rate, seat count, required plan, and owner. If the team cannot produce that record after a week, it is not ready for an annual or Enterprise commitment.

Final recommendation

Most small businesses should begin with a tightly controlled Plus or Pro pilot, then choose the lowest tier that survives measured peak usage. Plus is inexpensive but easy to outgrow. Pro has the strongest everyday value when computer use and daily delegation are real. Max should be justified by usage records. Enterprise should be justified by governance or negotiated-service requirements.

Keep overages off during the first pilot, use top-ups for isolated spikes, and audit Slack-created seats. Lindy's pricing is manageable when the team controls who can invoke it, what work it may do, and how shared credits are monitored. Without those controls, a simple per-user price becomes a messy operating bill.

FAQ

Does Lindy have a free plan in 2026?

No current Free plan appears on the verified pricing page. New users who join through Slack receive a one-time seven-day trial before the seat becomes paid. Direct signups and admin invitations are billed immediately.

Are old Lindy Starter and Business prices still valid?

No. Pages that still describe a 400-credit Free plan, a Starter tier, or a Business tier are describing an older pricing model. The current lineup is Plus, Pro, Max, and Enterprise. This includes third-party pages that still quote old $19.99 Starter, $49.99 Pro, or $299.99 Business figures.

Do Lindy credits roll over?

Monthly plan credits do not roll over. Purchased top-up credits are documented as carrying over without expiring.

What happens when Lindy runs out of credits?

Credit-consuming actions pause until the pool resets, an admin buys a top-up, the workspace upgrades, or enabled overages continue service. Paused tasks do not automatically restart after reset.

How much are Lindy top-up credits?

Lindy documents $10 per 1,000 credits in 1,000-credit blocks. They are shared workspace credits and do not expire.

Does every Slack user need a Lindy seat?

Anyone who uses Lindy can take a seat. A new person who invokes Lindy through Slack gets seven free days and then becomes billable unless removed. People who only receive an output may not need to invoke Lindy themselves.

Will Lindy send emails or update systems without approval?

Lindy says actions with outside impact wait for approval, including sending email, updating a ticket, posting to another channel, or publishing a document. Read-only lookups from approved sources do not require approval.

Is Lindy HIPAA compliant on every plan?

Lindy's security page states HIPAA compliance, but its pricing documentation reserves HIPAA with a signed BAA for Enterprise. A regulated buyer should obtain the current BAA and contract terms before processing protected health information.

Is Gumloop cheaper than Lindy?

Gumloop's $37 Pro workspace can be cheaper than multiple Lindy seats on headline price, but the meters are different. Gumloop charges variable model, tool, compute, and orchestration credits; Lindy combines per-user pricing with pooled work credits. Compare the measured cost of the same completed workflow.

Sources and verification

• Lindy pricing
• Lindy pricing documentation
• Lindy billing and seat rules
• Lindy usage, top-ups, overages, and pause behavior
• Lindy team setup and Slack seat creation
• Lindy security documentation and security overview
• Gumloop credit and pricing documentation and team billing model
• Zapier pricing and Agents activity documentation
• n8n pricing
• Make pricing — blocked during this research run; no current Make plan price is quoted

Last verified: September 28, 2026. Vendor pricing and plan rules change; confirm the linked first-party pages and checkout before purchase.